Who We Are
We are Extra Productions N.V., a limited liability company registered under Chamber of Commerce number 8919, located at West Indische Compagniestraat 41, Curaçao. Our website, Extra.cw, serves as a platform for providing various online services. For more details, visit our Contact Page.
Contact Us
If you have any questions or concerns about this privacy policy, you can reach us via email at support@extra.cw or by mail at the address mentioned above.
Data We Collect and Use
Personal and Sensitive Data
We collect the following types of data to improve user experience, functionality, and support:
- Account Data: Name, email address, and login credentials, for account creation and management.
- Comments and Feedback: Data entered in comments or feedback forms, including IP addresses and user agent strings, for spam detection.
- Payment Data: Payment information submitted via PayPal or 2Checkout during transactions. This data is processed by third-party payment providers and not stored on our servers.
- Analytics Data: Anonymous usage data, such as website interactions, to monitor performance and improve our services. Tools used include Google Analytics and other internal analytics platforms.
- Cookies: Cookies to enhance functionality (e.g., login sessions, performance tracking, and user authentication).
Purpose of Data Collection
We collect and use data for the following purposes:
- To provide and improve our services.
- To process payments securely.
- To respond to inquiries and provide customer support.
- To comply with legal and regulatory requirements.
How We Share Data
We do not sell your personal data. However, we share limited data with trusted third-party providers to deliver our services:
- Microsoft (via Netsys N.V.): Hosts email communications.
- Google Analytics: Tracks user behavior for site performance.
- PayPal and 2Checkout: Secure payment processing.
- Sendgrid: Sends newsletters and announcements.
These providers are compliant with international privacy standards like GDPR and the EU-U.S. Privacy Shield framework.
Data Retention and Deletion
- Retention: We retain user data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal and operational requirements.
- Deletion: You can request the deletion of your personal data by contacting us. However, data required for compliance, administrative, or security purposes may not be deleted.
Data Security
We implement robust security measures to protect your data:
- SSL encryption to secure data transmission.
- Regular database sanitization to remove sensitive data in development environments.
- Routine security audits and immediate response to any data breaches.
Your Rights
As a user, you have the right to:
- Access and request an exported file of your data.
- Request the deletion of your data, excluding that required for compliance purposes.
- Withdraw consent for data collection at any time.
For requests, please contact us.
Embedded Content
Articles or pages on our site may include embedded content (e.g., YouTube videos). This content behaves as if you visited the respective third-party website, which may collect your data independently.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page, with the last updated date clearly indicated.
Last Updated: January 14, 2025
This privacy policy is publicly accessible at https://extra.cw/privacy-policy. Ensure this URL is active, non-editable, and meets all Google Play Store requirements.
